Helping identify consumer-side leakage for Cartref Programme

Dŵr Cymru Welsh Water is a not-for-profit company which supplies drinking water and wastewater services to most of Wales and parts of western England that border Wales. They supply 800 million litres of water every day to over 3 million customers in over 1.4 million homes and businesses across Wales.

The Cartref Programme was created as a business commitment to perform 100,000 customer-side leakage (CSL) surveys.

The problem

Customer-side leakage accounts for around 25% of households, with 3% contributing to 80% of total leakage. In 100,000 properties this is around 5,000,000 litres per day – enough to fill Wales’ National Principality Stadium within a year.

Our solution

Dŵr Cymru Welsh Water chose Jellyfish for its low cost (£35) and simple, quick installation.

Dŵr Cymru Welsh Water contractors fitted Jellyfish to existing Arad meters in Cardiff and Tywyn Aber Dyfed to read and transmit information hourly.

We deployed aerials to remote West Wales and Cardiff to transmit the data where connectivity was low.

PROG software was then used to decode the information and supplied to Dŵr Cymru Welsh Water for Leakage identification site visits.

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Making sense of the data

Delivering insights otherwise hidden in data for rapid, automated responses and improved decision making with PROG.

PROG is built from the ground up with the specific purpose of scaling massive IOT. Its cloud based architecture is orchestrated by Kubernetes to scale horizontally for near zero integration of new sensors, data sources and customers, and vertically with automatic load balancing for unlimited performance.

deviceStatus is a software module that combines a sensors health and purpose in one view. This makes troubleshooting and operations consolidated for one user.

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